PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by our company mymommyhub.com

Our company may collect personal data for various purposes. Below is an explanation of how and in what ways the collected personal data is gathered and protected.

By filling out various forms and surveys on our store, members provide some personal information about themselves (such as name-surname, company information, phone number, address, or email address) which is collected by our store as a natural part of the business.

Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice regarding whether or not to receive such information when they sign up, and they can change this choice later from the account information section after logging in, or they can notify us via the link in the information message they receive.

During the approval process carried out through our store or via email, personal information transmitted electronically by our members to our store will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” we have made with our members.

To identify system-related problems and resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses can also be used to generally identify users and gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, either by itself or through its collaborators, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user or information related to transactions carried out through our store; may be used in various statistical evaluations, database creation, and market research without disclosing the identity of our members, outside the purposes and scope determined by the “Membership Agreement” by our company and its collaborators.

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.

 

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system under any circumstances.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in accordance with the sales process and the instructions you provide. The credit card information used during shopping is encrypted and sent to the relevant bank for verification using the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites. If the card’s usability is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for the orders of customers who are shopping on our websites for the first time to reach the procurement and delivery stage, the accuracy of their financial and address/phone information must first be confirmed. If necessary, the credit card holder customer or the relevant bank is contacted for the verification of this information.

Only you can access and change all the information you provide when registering. If you securely protect your member login information, it is not possible for others to access and change your information. For this purpose, the 128-bit SSL security area is used during the membership process. This system is an international encryption standard that cannot be broken.

Internet shopping sites with an information line or customer service and clear address and phone information are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and obtain more reliable information about the reliability of the company providing the online shopping service.

Note: We recommend paying attention to the presence of the company’s clear address and phone number on internet shopping sites. If you are going to shop, note all the phone/address information of the store where you are buying the product before making your purchase. If you do not trust, confirm by calling before shopping. All information and the location of our company are specified on all our online shopping sites.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via the mail-order method will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to credit card withdrawals with the bank and then destroyed. If any amount other than the amount of the mail-order form you approved and sent to us for the products you ordered is charged to your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. The advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our store and do not cover third-party websites.

 

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose users’ information to third parties outside the provisions of this “Privacy Policy.” These cases are limited to:

  1. Complying with the obligations imposed by the legal rules in force issued by the law, decree-law, regulation, etc., by the competent legal authority;

  2. Fulfilling and implementing the requirements of the “Membership Agreement” and other agreements concluded with our store’s users;

  3. Requesting information about users for the purpose of conducting a duly conducted investigation or inquiry by the competent administrative and judicial authority;

  4. Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Never write your credit card number or passwords in the emails you send to our store’s Customer Service regarding any of your orders. Information contained in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially designed to accept the technical communication file, but users can change the settings to ensure that the technical communication file does not arrive or that a warning is given when the technical communication file is sent if they wish.

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or by sending an email to users or by publishing it on the site. The provisions of the Privacy Policy come into force on the date they are published.

For any questions and suggestions regarding our privacy policy, you can send an email to info@mymommyhub.com . You can reach our company through the following contact information.